Why,Customers,Leave,Your,Busin DIY Why Customers Leave Your Business And Go To Your Competitor
When starting a new work at home business it is very easy to become consumed by it. We spend so much time trying to get the business up and running that we may end up becoming burned out and lose our motivation. There is so much to learn and Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable{mso-style-name:"Table Normal";mso-tstyle-rowband-size:0;mso-tstyle-colband-size:0;mso-style-noshow:yes;mso-style-parent:"";mso-padding-alt:0in
This is usually at the top of the list when it comes to unhappy users. They leave because they have received poor service from you. For scenario, they buy a product, but can't seem to learn how to use it. So they call up the Company to try and looking help. Inopportunely, they had to hang around a long time to looking the right individual to speak to. And the user support representative was not really helpful. In fact, he was down right rude. No wonder the user was unhappy! If such issues are not fixed in time, more users will leave your business and head over to your competitors.2) Users cannot find the products and/or solutions they are looking for. They visit your store, expecting to find what they want. But your web store doesn't have the products that they are looking for. So they have no choice but to visit your competitors to see what they have to offer. The fix for this is to anticipate the needs of your users and stock up in advance. In this day and age, if users have to hang around to receive what they order, they would rather do business with whoever else. Keep a wide mixture of products that you know your users will be looking to buy. That will help you keep more users and prevent them from leaving.3) Price concerns. Are you having competitive prices? Are your competitors offering lower prices to lure users away from you? If so, you need to rethink your pricing strategies and keep your competitiveness. Come up with creative marketing campaigns that will help attract new users and keep existing ones. On the Internet, buyers can be quite price sensitive. If they know that they can't looking the best prices from you, they will go buy somewhere else.4) Delivery time. Speed is the essence here. Many online stores are highly competitive. They dont just offer the widest range of products. They also offer the best prices and the fastest delivery time. If you know that Company A delivers 1 day faster than Company B, which Company will you order from? Of course you will place your orders with Company A. So make sure you streamline delivery processes so that orders are processed as quickly as possible. That way, you won't be giving your users a reason to leave you.5) Poor web browsing experience. This can be an important factor as well. Does your website bring a positive experience for your web users? Is it natural to place an order? Are products natural to locate? Take a good look at your current web structure and if possible, hire a consultant to see if there are areas that need to be improved.
Why,Customers,Leave,Your,Busin