Quality,Assurance,Training,Cou DIY Quality Assurance Training Courses Keeping Businesses On Tra
Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable{mso-style-name:"Table Normal";mso-tstyle-rowband-size:0;mso-tstyle-colband-size:0;mso-style-noshow:yes;mso-style-parent:"";mso-padding-alt:0in When starting a new work at home business it is very easy to become consumed by it. We spend so much time trying to get the business up and running that we may end up becoming burned out and lose our motivation. There is so much to learn and
In today's competitive marketplace, any organisation that thinks it can get away with selling low quality goods or services is sadly misguided. Customers are demanding quality products, that are fit for purpose, largely because they are paying more for them these days.It's a common mistake to think that quality assurance and quality control only applies to products - it most certainly applies to services, too.A point in case only recently is childcare. In the news in April we read that childcare centres in Australia are charging parents 37% more than they were in 2012, yet one in three are failing to achieve quality standards.In January 2012 government dictated that childcare centres should employ more staff, and better qualified staff, in order to improve the quality of their services. New quality standards covering the health, safety and care of children were introduced at the same time.Failed to achieveBut four years later, a quarter of childcare centres have yet to achieve their quality rating by the Australian Children’s Education and Care Quality Authority (ACECQA). Needless to say, government and parents are not happy.Quality assurance training courses are amongst the most popular these days, as businesses realise that they will lose customers if they don't meet expectations.A QMS course helps an organisation put in place procedures and systems that will ensure a consistently high level of quality and service. QMS ISO 9001 defines it as "part of quality management focussed on providing confidence that quality requirements will be fulfilled".And that's fair enough, don't you think? If you pay for an item or a service, it should meet all requirements and not fail."Shift left' welcomedIn the past we focussed more on quality control - detecting faults in products AFTER they have been produced, and then fixing them or replacing them. You could describe that as closing the stable door after the horse has bolted! Far better to ensure faulty goods aren't produced in the first place.Moving from quality control to quality assurance is known as a 'shift left', and is much more compatible with ISO 9001 requirements. And to ensure that this is actually the case, certification to an ISO requires auditing, to check all systems are running correctly.So it's no surprise that if ISO 9001 certification is increasing so, too, are the number of employees signing up for a QMS ISO 9001 lead auditor course.A certified QMS ISO 9001 lead auditor oversees testing to ensure products or services are fit for purpose, and of the quality expected. Becoming an auditor requires certain steps to be undertaken, but the individual can look forward to excellent employment opportunities as the focus on quality increases.ISO 9001:2015 changesQuality auditors can be involved throughout the process, assessing everything to raw materials and manufacturing procedures, to finished products.ISO 9001 has recently been reviewed and updated to keep it current and relevant to today's marketplace, and now blends more easily with other ISO management systems. Major changes include greater emphasis on sound management, and an expectation that those at the top of an organisation be more accountable.There is also more emphasis on action, and less on documentation, which will be welcomed by SMEs, I am sure!
Quality,Assurance,Training,Cou