Company,Leadership,Sucks,Maybe business, insurance My Company's Leadership Sucks!
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Maybe it's the season or just a more buoyant job market;but lately I'm sure involved in a lot more discussionsabout leadership.I'm receiving more requests for help defining the keycharacteristics which make a great leader; and I'm hearinga lot of negative stuff from clients about their bosses.Most leaders die with their mouths open. I recently read an article in Fast Company magazine whichreflected on the issue of leadership. In it, they quoteRonald Heifetz, the founder of Harvard's Center for PublicLeadership, who made the above comment back in 1999. Hefollowed it up by saying that, "leaders must know how tolisten - and the art of listening is more subtle than mostpeople think it is. But first and just as important,leaders must want to listen."You'd think this is simply basic stuff, right? Like what welearned in Management 101. I doubt there's any exec inbusiness today who wouldn't say they 'know' this already.But in my experience, in many cases, leaders don't seem tothink it applies to them. And yet, I'm continually told by executives andprofessionals that they don't feel 'heard' enough by theirsuperiors. And here's the really interesting thing about it- I hear this frustration cited by people at every levelwithin organizations! < What this means that managers atevery level, are busy looking 'up' the organization chartfor someone to listen to them - but they're not givingtheir own managers and staff 'below' them the samebenefits! So we have the situation, in many companies, where themanagers go around telling those who report to them what todo & how to do it but rarely ask those same people fortheir input. How dumb is that?Our North American companies are pretty inefficient OK - this is a random poll: Please raise your arm if youbelieve that your company is at least 90% efficient.Based upon what I hear from clients, there aren't many armsraised out there, I'd guess. In fact, most executives tellme that their own organizations are actually inefficient.Many are concerned that their employer is getting lesscompetitive on a global scale. Some worry about cutbacks orreduced investment spending which may result.At the same time, they'll often tell me that theypersonally are bored, unchallenged, stale, and losinginterest. So, let's review: Inefficient businesses - no oneis listeing to those closer to the real action - and stalemanagers who are worried about global competitiveness. Isthis a coincidence? Not likely. We can fix this situation. And it's not that hard. Remindyourself once in a while about that lesson of Management101 and become a better leader by becoming a betterlistener. Simply start asking - and here I mean showingthat you really want to hear your team members' ideas aboutmaking your department or organization more efficient. Showclearly that you are on a new mission and want to make'listening' a priority. When your direct reports start tobelieve that you are serious - watch out. I guarantee thatyou'll start to hear new ideas which will kick-start yourorganization's success. With that will come renewedenthusiasm for the job. And the cycle of success will buildfrom there.You don't need to die with your mouth open.Today's Tips 1. Give your team credit for having the same basic needs and expectations as you have yourself.2. Shut up once in a while.3. Ask your subordinates how they'd deal with a problem or situation.4. Get enthusiastic for the game again. There was a reason you took this job.If you thought this article was worthwhile, you many want to take a free 7 part mini coaching course, 7 Secrets of Leadership Success by signing up at http://www.BusinessSuccessCoach.net
Company,Leadership,Sucks,Maybe