thoughts,about,green,hotel,Nor business, insurance My thoughts about a “green” hotel


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Normal 0 false false false EN-US X-NONE TH MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable{mso-style-name:"Table Normal";mso-tstyle-rowband-size:0;mso-tstyle-colband-size:0;mso-style-noshow:yes;mso-style-priority:99;mso-style-qformat:yes;mso-style-parent:"";mso-padding-alt:0in 5.4pt 0in 5.4pt;mso-para-margin:0in;mso-para-margin-bottom:.0001pt;mso-pagination:widow-orphan;font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:"Cordia New";}I did have a discussion with a hotel owner who claimsthat his hotel is a ‘green’ (environmental friendly) hotel and he wants someadvice on how to advertise this with the media and tour operators. I need to mention that I am a true fan of any hotel ownerwho is focusing on sustainable tourism and environmental friendly concepts. When asking him on what exactly he implemented to justifyhis claim that his resort is truly a ‘green’ hotel, the following was theanswer:·        We separate wet and dry garbage·        We separate plastic and paper and sell the items·        We separate all glassware items  Surprisingly, the above was enough for this hotel ownerto claim that his resort is environmental friendly.  I said to myself that maybe he could startwith a proper waste-water system which he did not have! It is a fact that most hotel owners and managers do verylittle or nothing at all to care for our fragile environment!  Some managers and owners claim that they do alreadytheir best and some of them actively advertise their hotels or resorts as aenvironmentally friendly business. The Media is even writing about those hotelspositively when receiving any press release without any check on the facts.  My strong view is most hotels and resorts who claim to be‘green’ are not environmental friendly at all!Some, but very few, hotels do a good job in beingconsiderate towards our fragile environment.  Those hotels work hard with solid hotelpolicies and procedures. I strongly believe that owners and hotel developers mustdesign and build their business with the objective to AVOID waste whereverpossible once the place is operational.  Ialways wonder why so few people here in Thailand consider solar and wind energy. Whenever our company mentioned thesesources of energy, the first reaction is that owners worry about the highinvestment cost and some possible issue with the design of the resort.  Until recently, nobody, I repeat, nobody I evertalked with about this subject did actually run any figures, calculated the returnon such an investment or did show any genuine concern about the environment.  It is a true challenge to advice people to implementenvironmental friendly systems and products; especially right now when theeconomy is not quite supportive.    Some of the advice I gave to this particular hotel owner:·        Separate all garbage for example paper, plastic,glass, iron, tin’s, used oil from deep-fryers etc. and sell those mentioneditems·        Separate all empty batteries from garbage anddispose through proper channels.·        Sell pig-food to farmers·        Use some wet garbage to make compost and haveyour own garden for fresh herbs and others.·        Use biological safe chemicals at ALL areas ofthe business.·        Use hybrid cars as hotel vehicles.·        Inform your supplier that you prefer not toreceive anything in plastic bags.·        Consider solar energy.·        Consider wind energy.·        Create “safe our environment” committee at thehotel and have the general manager to be responsible for it.  Moreover, solid SOP’s to be produced and implemented.This committee should have 2 main focuses as follows: How to AVOIDwaste and secondly on how to DISPOSE waste properly!·        Have an ‘in-house” green related campaign andhave the “best idea’ awarded for all employees’ contributions – AND IMPLEMENTthe best ideas!! ·        Use only environmental safe pesticide.·        Ensure you have a proper waste-water system andensure it is in top-condition at all times.  Use the recycled water in your garden!·        Consider hotel furniture with wood from ‘farmed’trees only.·        Consider to use local (domestic) products asmuch as possible (from furniture to food…) ·        Insulate walls, roofs and ceilings better tosafe a fortune on electric bills when using your air-conditioners.·        Use recycled paper at all areas of the hotel andwork towards a paper-less office environment.·        Last, but not least (there is much-much morewhat can and should be done….) Take leadership and educate at alltimes everyone inside and around your hotel.  Educate even kids in the local school,villagers and local authorities! – You will be rewarded! Another interesting thing I want to mention is, that herein Thailand we alreadyhave some kind of recycling system where poor people collect trash, separateitems and sell all to make a living! If owners or managers are not willing tohave extra work to safe our planet, maybe you build an area where you keep alltrash etc and give those people access to it. – Just a thought! It is proven that guests are willing to pay a little moreif they are convinced that the hotel or resort they are staying is TRULY environmentalfriendly! You may also save good money on PR and Advertising as the media willwrite about your business more often and in great detailed

thoughts,about,green,hotel,Nor

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