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When commercial garage doors break down, this can affect business. A business needs to always put their best face forward in order to gain the confidence of customers. When something stops working, it must be repaired immediately. Performing preventative maintenance will always keep mechanical components operating more smoothly. Here are some things to think about when its time to call for a repair:- Preventative maintenance first: Maintenance includes common sense tasks such as cleaning, oiling all moving parts with a lubricant, checking for loose screws and monitoring wear-and-tear. These are all wise ways to keep the heavy garage door working. - Establish a relationship with a reputable company: Having an established relationship with a company who services the door periodically will be great when the time comes for a repair. The tech will be familiar with your business and give preferential scheduling and attention to detail. Having a tech that you trust is a good thing.- Get word-of-mouth referrals: If a relationship has yet to be established, a good way to find a repair company is by obtaining referrals from other business owners and operators. Having a network of fellow owners to call will help each of you.- Sign of a good tech: A sign of a competent technician is that he or she arrives on the job with a stash of parts. Basic replacement components such as springs, rollers and motors should be on the truck so that no more waiting will occur. Getting the device functional ASAP is what its all about.- Written estimate: Whether a part has to be ordered or is already right there in the truck, the service tech should still provide a written estimate of whats wrong, what will be done about it and how much it will cost. A written estimate is a contract but a verbal estimate is just some words floating in the air. Verbal quotes dont hold water.- Report on health of the garage door: While the technician is doing his or her job, a helpful and savvy tech will also give the business owner a health report on the door. Looking over all the mechanisms should give the pro an idea of whats wearing out and what the biz owner should be replacing or on the lookout for in terms of breakdowns. This heads up will hopefully head off another non-functioning situation.- Dont be up-sold: If a service tech tries to coerce a business owner into unnecessary items, services, upgrades, warranties or products, this is known as being up-sold and a sign of someone most likely on commission. Say a firm no thank you and if he or she persists, call another garage door repair company next time.A business needs to put its best face forward to the public at all times. When commercial garage doors break down, its important to have a trusted technician over to troubleshoot it on the double. Performing preventative maintenance, establishing a trusted relationship with a repair company and getting the job done right will allow the business owner to get back to work.
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