Toyota,Reaches,Second,Settleme car Toyota Reaches Second Settlement for Unintended Acceleration
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In the next chapter of the aftermath surrounding unintendedacceleration, Toyota Motor North America has announced a $29 million settlementagreement with the Attorneys General of 29 states to resolve problems fromrecalls issues from 2005 through 2010 covering sticky accelerator pedals andmalfunctioning floor mats. Also included in the agreement was a commitment fromToyota to take steps to make vehicle information more easily accessible toconsumers to help them operate their vehicles safely and make more informedchoices.The settlement is the second of its kind from Toyota, whoalso reached an agreement last year to pay out $1.4 billion dollars to ownerswho lost value to their vehicles as a result of the unintended accelerationfiasco. Along with the payout, which is to be divided equally to each of thestates and territories involved in the lawsuit, Toyota has also agreed tocontinue their rapid-response service teams and quality field offices first implementedin 2010 after massive recalls were announced to help owners of affectedvehicles. Also promised were a range of customer care amenities for owners ofvehicles subject to certain recalls, though no specifics were mentioned.In response to the settlement announcement, ChristopherReynolds, group vice president and general counsel for Toyota Motor Sales USAand chief legal officer of Toyota Motor North America, released a statementsaying, Resolving this inquiry is another step we are taking to turn the pageon legacy issues from Toyota's past recalls in a way that benefits ourcustomers. Immediately after this inquiry was launched in 2010, Toyota begancooperating fully with the Attorneys General and implementing 'customer-first'initiatives to address their concerns and those of our customers. Today, we arepleased to have reached a cooperative agreement that reflects the commitment ofToyota's 37,000 North American team members to put customers first ineverything we do."As with their previous settlement, this agreement again doesnot cover many outstanding injury and wrongful death suits pending against themajor Japanese auto maker, recently crowned the largest in the world. Toyota ismore than prepared, they say, to defend their electronic vehicle technology,commonly blamed for accidents involving unintended acceleration, citingmultiple studies including one by the National Highway Traffic SafetyAdministration which found that it functioned properly. Accelerator pedals andpoorly designed floor mats were to blame, says Toyota; issues which have longsince been recalled and repaired.And yet despite the continuing saga, Toyota again remains atthe top of the reliability charts, recently netting the best scores on J.D.Power and Associates 2013 Vehicle Reliability Study. In the face of well publishedsafety issues, Toyota has maintained its reputation for quality and dependability,leading to more sales in 2012 than any other car manufacturer. With lawsuitsettlements being reached, Toyota is hopeful that its battle with unintendedacceleration will soon come to a close, allowing them to continue to build upontheir lead over the rest of the industry. Even after recalling more vehiclesthan any other in three of the last four years, Toyota is maintaining its dominance.
Toyota,Reaches,Second,Settleme