Retail,Excellence,you,make,the communication Retail Excellence do you make the grade?
The Nokia Mobile Company is the undisputed leader in mobile world, they have latest technology and capability to deliver world class handsets at no extra costs. The N series, E series and C series phones have already rocked the world with th But when we talk about the handsets, undoubtedly, Nokia is the King of mobile phone market and LG stood at the third position. In this article we are concentrating on Nokia E5 from the house of Nokia and LG GM360 Viewty Snap by LG Mobile Com
The Leader is the culture creator one that has theability to empower or disempower internal or external customers thus real progress starts at the top. In this circumstance To knowthyself is vanity isnt accurate .To know thyself isessential! As highlighted in 2007 research highlighted by StanfordBusiness Advisory Committee; self awareness is the most importantattribute a Leader should develop. In the current attention deficitsociety in which we reside, not forgetting of course the morechallenging times; we need to move from the old transaction model ofsales to an emotional interchange make your message memorable orwatch it get lost in space.Leaders need to think differently on howto build sustainable long term relationships pondering such questionsas How can I get business for my client? The old model wasclearly I sell you pay! Thanks and have a nice day. The newmodel is "how do I convert my customer into a friend so theywont leave my business. I need to go further than providing a goodproduct or service I need to exceed their expectations." Onesurefire way of doing this is if I send business their way.Thereis no room for lack of engagement or passengers in the new sellingorganisation. In the retail environment, everyone within eye contactof a client should acknowledge their paymasters in a non invasive waythat shows you are there and ready to help if called upon. Regardlessof whether you are the busboy or the doorman, everyone should beprimed to focus on creating a wow experience for the client. "Wow"of course means making the transaction as painless and as swift aspossible also.We need to be able to deal with a buyers bestfriend their mobile phone! Leaders need to empower and converttheir team into Sales ambassadors who have full knowledge of whatshappening online in terms of product information/reviews etc.Thesecret to engagement is in a persons DNA Do Need Attention. It isironic how we spend so much money attracting clients to our premisesand then underwhelm them with our levels of customer service whilethere. Seeing that you have invested heavily attracting the clientensure that your culture empowers people to buy! You dont need tobe a Customer service Speaker to remember my opening thoughts! TheCulture Creator is the Owner/ Leader.
Retail,Excellence,you,make,the