Stages,the,listening,process,e communication Stages of the listening process explained
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SIX STAGES OF LISTENING PROCESS: hearing, attending, understanding, remembering, evaluating, and responding. these stages occur in sequence, but they generally performed with little awareness an often rapid succession HEARING-it refers to the response caused by sound waves stimulating thesensory receptors of the ear; it is physical response; hearing isperception of sound waves; you must hear to listen, but you neednot listen to hear (perception necessary for listening depends onattentionATTENTION-brain screens stimuli and permits only a select few to come intofocus- these selective perception is known as attention, animportant requirement for effective listening; strongstimuli like brightlights, sudden noise are attention getters; attention to morecommonplace or less striking stimuli requires special effort;postural adjustments areaided by physical changes in sensory receptor organs; receptoradjustments mightinclude tensing of the ear´s tympanic muscle for better responseto weak soundsUNDERSTANDING-to understand symbols we have seen and heard, we must analyze themeaning of the stimuli we have perceived; symbolic stimuli are notonly words but also sounds like applause and sights like blueuniform that have symbolic meanings as well; the meaningsattached to these symbols are a function of our past associationsand of the context in which the symbols occur; for successfulinterpersonal communication, the listener must understand theintended meaning and the context assumed by the sender.REMEMBERING-it is importantlistening process because it means that an individual has not onlyreceived and interpreted a message but has also added it to theminds storage bank; but just as our attention is selective, sotoo is our memory- what is remembered may be quite different fromwhat was originally seen or heard.EVALUATING-it is a stage in whichactive listeners participate; it is at these point that the activelistener weighs evidence, sorts fact from opinion, and determinesthe presence or absence of bias or prejudice in a message; theeffective listener makes sure that he or she doesnt begin thisactivity too soon ; beginning this stage of the process before amessage is completed requires that we no longer hear and attend tothe incoming message-as a result, the listening process ceasesRESPONDING-this stage requires thatthe receiver complete the process through verbal and/or nonverbalfeedback; because the speaker has no other way to determine if amessage has been received, this stage becomes the only overt meansby which the sender may determine the degree of success intransmitting the message.
Stages,the,listening,process,e