Get,your,business,off,flying,s communication Get your business off to a flying start – what can a new pho


But when we talk about the handsets, undoubtedly, Nokia is the King of mobile phone market and LG stood at the third position. In this article we are concentrating on Nokia E5 from the house of Nokia and LG GM360 Viewty Snap by LG Mobile Com The Nokia Mobile Company is the undisputed leader in mobile world, they have latest technology and capability to deliver world class handsets at no extra costs. The N series, E series and C series phones have already rocked the world with th


Most of us have taken a call from a eager salesman who would like to tells about how this new phone systemhe is selling is going to revolutionise our lives, even make us tea orcoffee when we need it. We tell the sales guy that we don’t have timeto talk about our telephone system as the thing is still working so whywould we change it? Good question. You might ask yourself the samequestion about your PC’s or your car but you have probably changedthese before they were broken. Office PC’s for example are now a lotfaster and capable than they were only 5 years ago. Telephone systemshave also come a long way and are now more closely linked to the officePC network. Here are some ways that a new phone system can give yourbusiness an edge over your competitors:Increase ProductivityComputer telephony integration (CTI) is the term we use for linkingour office pc network with the telephone system. This can help byenabling users to click on telephone numbers in programs like Outlook,Maximizer, Sage Line 50, Goldmine and may others, including in-housesystems, and the phone will automatically dial the number. The samesystem will ‘pop’ incoming callers records from a database onto thescreen of the person that answers the call. These systems may soundlike a gimmick but when you add up the time that can be saved acrosseven a small business it doesn’t take long to see a return oninvestment.Save moneyThere are many jobs done everyday by well paid staff that could be done by a phone system.Using an IVR system customers are able to access your database toautomatically order goods. The phone system will speak to the databaseand then listen and interpret what the database is telling it back. Youmay have used one of these systems when you last called your internetbanking. The time that can be save by using IVR allows the person thatused to take those calls to use their skills dealing customers thatneed help, reducing complaints and lost calls.Look professionalNot only do new phone look great on the desk but by using featuressuch as marketing on hold you can offer your customers music while theywait on hold with personalised and targeted marketing messages to helpyou promote your business, like new products or advise customers of newopening hours.Always availableSome new phone systems have a ‘Unified Communications’ theme whichmeans that they offer cross media communication. For instance, you aresent an important email which is time critical but you are driving toanother meeting which is equally as important. Wouldn’t it be great ifyou used your handsfree in the car to pick up your voicemails and thenhave your voicemail check your emails and read any new email to youwhile you are still driving? No problem using Avaya’s Voicemail Pro.You are on an important call at your desk but you need to leave tocatch a plane. Rather than offering to call the person back or havethen call you back wouldn’t it be great if you could transfer that callyou your mobile seamlessly at the touch of a button and retain officephone features such as transfer, hold and conference on your mobile? Byusing Avaya’s Mobility feature all this is possible and a lot morebeside.What can a new phone system do for your business? A lot more that it could 5 years ago.

Get,your,business,off,flying,s

communication

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HOSTED IVR - Be at Work - Even When you're not

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