Microsoft,Great,Plains,Service computer Microsoft Great Plains: Service business customization &


----------------------------------------------------------Permission is granted for the below article to forward,reprint, distribute, use for ezine, newsletter, website,offer as free bonus or part of a product for sale as longas no changes a Gone are those times when the companies and the organisations didn't need a hi-tech system to handle them. Owing to the considerable increase in the business sector and thus, an enormous increase in the complexity of the organisational struc


Industry Specifics:Very complex pricing formulas. In services you sell something that people can not touch and so you have to adjust your pricing for each market segment/customer class or for each individual customer. You can do it, because the nature of service is different from the nature of manufactured goods. Naturally these business relationship with your customers are rooted in the ability of the business owner or manager to negotiate the price and use complex promotions modelsService Uniqueness. Opposite to general products wholesale or retail – service business has very unique market niche and the way of serving its clients. The service system is outside of the scope here, however it alters the standard way of ERP implementing. The examples could be – the way you are handling customer complaints via discounting, price adjustments and issuing credit memosCustomer Self-Service. This is when customer would like to see order execution with the connection to payment info. Typically this should be enabled over the web or extranet security realmHighlights for Great Plains implementation:Sales Order Processing (SOP). This module is the most popular connection point for eCommerce developers – the same should be said about service industry. In the case of services – you should decide if you would like SOP be the place where your Sales Orders are originated – or just where they should be finally recorded after processing in your custom applicationeConnect. This tool should be considered as the way to move your very unique custom sales logic into Microsoft Great Plains – if you decide to stick to outside customization (like eCommerce for example). eConnect was specially developed and designed for eCommerce developersGreat Plains Dexterity customization. Dexterity is programming language of Great Plains. It allows you to use seamless integration with GP screens and reports plus it works in the GP security realm. Dexterity customization might be needs for SOP and Inventory Control modulesGood luck with implementation, customization and integration and if you have issues or concerns – we are here to help! If you want us to do the job - give us a call 1-630-961-5918 or 1-866-528-0577! [email protected]

Microsoft,Great,Plains,Service

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