SAP,Business,One,Implementatio computer SAP Business One Implementation: Rentals as Service Warranty
----------------------------------------------------------Permission is granted for the below article to forward,reprint, distribute, use for ezine, newsletter, website,offer as free bonus or part of a product for sale as longas no changes a Gone are those times when the companies and the organisations didn't need a hi-tech system to handle them. Owing to the considerable increase in the business sector and thus, an enormous increase in the complexity of the organisational struc
In opposite, SB1 application logic is very flexible and adaptable, and often we see the cases, when new customer requested customization or modification through SB1 SDK and later one decided not to use it and instead do it procedurally in standard logic. This article is dedicated to equipment rentals contracts:1. Warranty Contracts overview. In Service module you can associate warranty contract templates with serialized items. In the contract template you can specify which expenses are billable and which are covered: items or parts, labor, travel. Nice thing about warranty contract is the logic of service call resolution if you have technicians or technical support staff, you know that they need to have knowledge base and they have to document resolution in its phases to secure resolution audit, if required in the future2. Rental Contract as Warranty contract. In rental you often do similar activity you support your rented equipment in the sense of providing replacement parts, sending field technician onsite and incurring travel and lodging expenses. However the nature of Warranty Contract in SB1 is serialized item, or group of items sale to the customer, not rent3. Rental Logic Proposed Procedure. We propose the following logic. Rental item what you sell is in essence rental service price item and the real item is allocated to rental contract through Sales Order. In this case Sales Order allocates the item during the life cycle of rental contract and when contract expires SB1 contract administrator receives alert to cancel expired contract Sales Order, which in turn releases allocated item back to available for rentals item inventory. In the suggested logic we keep item allocated in our own inventory, meaning that financially it sits on our balance in GL and at the same time it is tracked in real Warranty contract, where we see all the technical support history and logs4. Rental Reports. Having Sales Order in place you can print various forms, which could be modified to fit your renting documentation requirements
SAP,Business,One,Implementatio