Dynamics,Partner,Newsflash,Gre computer Dynamics GP Partner Newsflash: Great Plains Support thru Web
Gone are those times when the companies and the organisations didn't need a hi-tech system to handle them. Owing to the considerable increase in the business sector and thus, an enormous increase in the complexity of the organisational struc ----------------------------------------------------------Permission is granted for the below article to forward,reprint, distribute, use for ezine, newsletter, website,offer as free bonus or part of a product for sale as longas no changes a
In our opinion, the best support for GP system, which isalready in production and which requires just an occasional maintenance: datarepair, integration, version upgrade, possible customization is remotesupport from nationwide call center and Great Plains Dexterity SoftwareDevelopment Factory. In this small publicationwe would like to describe typical support scenarios: 1. Adding new Great Plains Company. This work is typically done in Dynamics GPUtilities, however there are steps, which should be done in Microsoft SQLqueries. When you create new company, itis common practice to transfer such objects, as chart of accounts, vendors,customers, employees, multicurrency setting, user access. Great Plains Consultant typically back upyour old company, restores it into newly created company and then cleans alltransactions and summaries for accounts, customers, vendors. These tasks should be done by Dynamics GPconsultant and we do not recommend you to do them internally 2. Changing Chart of Accounts. As time goes, you may decide to change youraccount segments for current and historical transactions. This is possible, however it is again SQLprecise query. To give you sometechnology background each Great Plains account has integer index value, andwhen you record GL transaction you are not recording the full account, butrather just the index. This is why youcan theoretically change account segment values for historical transactionwithout compromising data integrity 3. Great Plains batch recovery. In GP you have batch recovery window, whereyou can unlock the batch, stuck in Posting (when GP user workstation crashed,for example). However there arescenarios, when you need SQL data repair and surgery especially when you areselecting AP checks and trying to print them with the crash 4. Dynamics GP Version Upgrade. Current version 10.0 as well as earlierversions: 9.0, 8.0, 7.5, 7.0, 6.0. 5.5, 5.0, 4.0, GPA for DOS: 9.5, 9.2, 9.1 are Service Pack sensitive and it is not a good idea to try to upgrade GreatPlains Dynamics from just CD 5. FRx support. Typical FRx support cases are Sysdata folder security rights, incorrectDSN in FRx Systdata and on your local workstation, corrupt GL indexes,incorrect IO data folder, etc. All theseproblems could be resolved remotely via web session 6. Moving Great Plains System to new server. Here you have special procedure and SQLscripts to accomplish the job, according to Microsoft Business Solutionsrecommendations
Dynamics,Partner,Newsflash,Gre