Who,uses,Information,Technolog computer Who uses Information Technology Infrastructure Library?
----------------------------------------------------------Permission is granted for the below article to forward,reprint, distribute, use for ezine, newsletter, website,offer as free bonus or part of a product for sale as longas no changes a Gone are those times when the companies and the organisations didn't need a hi-tech system to handle them. Owing to the considerable increase in the business sector and thus, an enormous increase in the complexity of the organisational struc
Withevery company getting more and more dependent on IT for their work,whether it is in the manufacturing process or for their accounting,best practices need to be an important part of the set-up. Just ascompanies seek ISO certification, firms are also looking to ensuretheir IT sections are up to the mark in an increasingly globalizedworld. Usersof ITIL also report significant cost savings and efficiency indevelopment. Major users of ITIL include the biggies of the corporateworld, such as Microsoft, Hewlett Packard and Procter & Gamble,just a sampling of the hundreds of organizations worldwide who arefinding ITIL to be indispensable.Aswith something like agile project management, ITIL works toward abetter understanding of the customer, potential or otherwise. As acost-saving technique, it has worked wonders and companies who haveadopted it are grateful, especially in the time of an economic crunchwhere belt-tightening is the watchword. Communication betweenrespective IT departments and customers has also improved, meaningfor transparency.ITwas always considered to be somewhat of a mysterious sectorparticularly among those unfamiliar with it. However, ITIL hascleared the channels of communication allowing for more interactionswith the customer. Failing to bring IT departments up to standardsalso means the possibility of companies losing out on revenues.Developedin conjunction with both public and private sector organizationsworldwide, ITIL provides a comprehensive, consistent and coherent setof processes for IT management and is emphasized by formalqualifications and an associated training scheme. ITIL was developedin the late 1980s and the rights are still owned by the Britishgovernment. The government realized up-to-the-mark IT was needed inareas like the tendering process. It was also acceptance that IT waspropelling many organizations to the extent they were dependent onit. Naturally, if IT is not what it should be in a company, businesscan be lost if competition has to be kept pace with. ITILsimply consists of seven books which provide guidance on planning,delivery and management of quality IT services, all catered tobusiness needs. It is now the most widely-recognized approach toservice management in the world. The books cover an introduction toITIL, service delivery, service support, Information andCommunications Technology (ICT) infrastructure management, securitymanagement, a business perspective, application management andsoftware asset management. Ittakes a comprehensive look at all aspects of IT. For example,security management makes sure there is no leakage of criticalcompany or individual information to outsiders. This aspect would beimportant not just to banks and financial institutions, but othercompanies as well. After all, losing the trust of the customer due toinformation being leaked out an be damaging for any company. Ina competitive era, even the smaller companies find the use of ITILgives them an extra edge, even give them the confidence to take onbigger entities in the business world.
Who,uses,Information,Technolog