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----------------------------------------------------------Permission is granted for the below article to forward,reprint, distribute, use for ezine, newsletter, website,offer as free bonus or part of a product for sale as longas no changes a Gone are those times when the companies and the organisations didn't need a hi-tech system to handle them. Owing to the considerable increase in the business sector and thus, an enormous increase in the complexity of the organisational struc
Thesedays, the pace of doing business is accelerating like never before.In the computer intensive industry, many retail industries are movingtowards a real time business model where transactions and informationsharing happen almost simultaneously. That means these companies needsuper-efficiency and super-speed. Inthe past, IT infrastructure referred to hardware and software, andrelated IT network. Therefore, managing IT infrastructure meantprocuring the necessary software and hardware and installing thesame. However, the rapid growth of the IT industry compelled theindustry to do some hard thinking. That is why the definition of ITinfrastructure management has changed in recent times. These days, itno longer refers to procurement alone. Thesedays, IT infrastructure management starts from the ground up, with ITpolicy and strategy. It takes into account the IT architecture, itsdesign and plan. It includes many facets like installation andmanagement of hardware and software, related equipment tools andfacilities, IT personnel, security arrangement, IS audit, databasemanagement, asset management, application development and so on. Thus,IT infrastructure management, also known as IT service management, isthe discipline where companies provide a combination of services andgoods to client companies. These services are widely used in theinformation and communication technology sector. Additionally, theseservices may be integrated into other industries too. ITinfrastructure management includes several components. Automatedsystems are included along with the services of skilled labor. Itencompasses front office, back office and middle office services. Itpermeates every aspect of operations like strategizing,manufacturing, planning, servicing and so on. It is only natural thenthat mission critical IT companies depend heavily on ITinfrastructure management companies. These companies focus solely onthe management of massive and complex infrastructure of theirclients.Propermanagement of the IT infrastructure has great impact on the failureor success of the business. It also affects the quality of serviceoffered by the business and impacts the satisfaction of the endconsumers greatly. This is because there is a large demand on ITorganizations and the organizations need effective management andsupport to deliver what they are asked to. The complexity of themanagement process becomes compounded when you consider the number ofobjects that need to be managed. This is where IT infrastructuremanagement can be of help.Recenttrends in IT infrastructure management show that it includes variouscomponents like business process management, hosted services,managing IT infrastructure, database management and customer servicemanagement. Byutilizing the services of IT infrastructure management services, itis possible for companies to improve their performance significantly.Major operations are taken care of, leaving the company free topursue its core business. This in turn raises bottom lines andimproves customer satisfaction.
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