Coping,with,Meeting,Disrupters business, insurance Coping with Meeting Disrupters
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here are several common difficult behavior patterns that aredemonstrated at meetings. Here are a few with suggestions on actions totake to alleviate the problem the behavior presents.1. There are those who like to ask questions which may or may not beappropriate. This can stem from real curiosity, a desire to help thegroup by recounting a previous experience, or just wanting attention.Listen but set a time limit. If the question is pertinent, it couldset off a good discussion. An alternative is to state upfront thatquestions will be taken at the end of the report or presentation.Sometimes giving the people the job of recording the ideas keeps themtoo occupied to interrupt.2. Someone who argues or complains may be motivated by a feeling thattheir needs are not being addressed, is annoyed with someone in thegroup, is having a bad day, or is perhaps naturally combative. It maybe best to let the person express his or her opinion and then restatethe viewpoint to ensure clarity. Tell that person that the matter canbe discussed more fully later. If the complaint is legitimate to thetopic, list positive and negative forces involved. Encourage the groupto respond as well.3. Dominators may work from a base of wanting to show off ordemonstrate how well informed they are. The leader should remind thegroup to keep comments concise, clear, and focused. Proper structuringensures that all members participate. The competitor wants to win everypoint whether or not the argument is any good. Remind this speaker thathe or she can't always be right and that other comments also deserve tobe heard.4. Ramblers tend to be preoccupied with their own interests and areeither unaware of or uninterested in the goals of the group. It isimportant to validate the person's comments but redirect them to thesubject and task. Digressers may misunderstand a task or seemdistracted by another issue. If clarification is in order, do itquickly so as not to frustrate other members of the group. Otherwise,just acknowledge the comment and move on.5. We've all been frustrated by others who hold private sideconversations. They may be sharing their reaction or viewpoint,discussing a matter not related to that meeting, or catching up onpersonal news. Solutions? Separate the talkers, ask them to includeeveryone in the conversation, direct a specific question regarding thetopic at one of them, or make the person the recorder. Another greattactic is to stop the meeting and be silent - this should embarrass thetalkers into stopping. A tactful technique is to ask that only oneperson speak at a time as that leads to easier listening and bettergroup dynamics.6. The joker can lighten up a dreary meeting with a little levity. Butsome individuals go overboard. Then there is the sarcastic one, theperson who can't resist a snide remark. A bad tone for the meetingensues as this person belittles what others say. Cut the tirade bystating that such remarks be withheld during the meeting.7. The objector likes to remind co-workers that it's been done beforewith no success or that the idea has little merit and probably wouldn'twork. This can stem from lack of knowledge or understanding, fear ofchange, or laziness. Another problem is the person who tries to form acoalition to pressure the group to accept and back him or her and whatthey think would be a better way. If you can't get these people to be amore constructive part of the team, don't invite them to futuremeetings.While it is the leaders responsibility to keep the group focused on themeeting topic, help is usually given by the rest of the participants viapointed comments or looks. Meeting disrupters don't have to betolerated; politely challenge their behavior and get back on track.After all, most of us don't enjoy spending much time in meetings and thesooner we get back to "real work", the happier we are. Article Tags: Meeting Disrupters
Coping,with,Meeting,Disrupters