Microsoft,Dynamics,amp,CRM,for computer Microsoft Dynamics GP & CRM for Midsize Business Imple
Gone are those times when the companies and the organisations didn't need a hi-tech system to handle them. Owing to the considerable increase in the business sector and thus, an enormous increase in the complexity of the organisational struc ----------------------------------------------------------Permission is granted for the below article to forward,reprint, distribute, use for ezine, newsletter, website,offer as free bonus or part of a product for sale as longas no changes a
We were discussing the way large corporation could choose in minimizing ERP platform risks. This approach however could not work for the midsize business or nonprofit organization.In our opinion, balancing the risk of one-vendor-approach is not economically feasible and should be avoided. This means that you need to decide if you plan to be Microsoft-oriented or Java/Unix/Linux/Oracle oriented. In the case of Java direction you again have to further consider your options and if possible do not deploy too many systems from different vendors. Even if you host your systems with somebody else we think that in the future you might have a risk of complex data conversion from one system to another. In this small article well show you typical way if you follow Microsoft direction: Microsoft Business Solutions Great Plains and Microsoft CRMSales Automation. It was actual at all the times, however now it is becoming critical to have decent Client Relation Management (CRM) system implemented. You order takers or sales people should be working exclusively in CRM, where you should have sales workflow, approvals, pipeline of pending deals, reporting with future cash flow prediction. Use Microsoft CRM Sales module. Servicing. If you would like to avoid tame wasting when your service and sales people are talking to each other and have long meetings to fulfill customer order, you have to organize them around CRM Service module: Contract, Case, Activity, workflow and assignments to service technicians, plus email to/from your customers should be captured in MS CRM ERP. Currently, Microsoft Business Solutions has MS CRM integrated with Microsoft Great Plains. Great Plains is good ERP solution for majority midsize business and fits to variety of business niches. Great Plains is integrated with MS CRM on the level of Sales Order Processing module (SOP). Customization. Usually each midsize business has unique procedures which should be mapped into their CRM and ERP. So, be ready to have minor or major customization implemented. In the case of MS CRM majority of the customizations are done in C# or VB.Net so called Microsoft CRM SDK programming and development. It is open technology you can download MS CRM SDK and have anyone with C#/VB.Net skills do the job. In the case of Microsoft Great Plains he technology is not that open and you might need somebody with Great Plains Dexterity, VBA/Modifier, Integration Manager, eConnect, SQL coding this combination of skills is usually available from one of the Microsoft Business Solutions Customization Partners Integration. If you have something else, besides Microsoft CRM and Great Plains, then you might need the integration. Assuming that your major systems are on the Microsoft platform integrations should be done via heterogeneous queries from the side of Microsoft SQL server through linked servers Reporting. In our opinion the best tool for non-financial reports (financial use FRx) is Crystal Reports. Base your Crystal report on heterogeneous view or stored procedure to pull the data from multiple systems. You can deploy Crystal reports in your web application, if neededIf you need help, give us a call: 1-866-528-0577, 1-630-961-5918, [email protected]
Microsoft,Dynamics,amp,CRM,for