标签：Disgruntled - 英国华人论坛

Sell anything and eventually you will be on the receiving end of a sentence like this. So how do you turn a disgruntled customer not just into a satisfied one, but – even better - into a powerful advocate for your business?1. Don’t get ang...英国华人论坛

Sometimes crises are "big deals." Sometimes they're situations that can crop up in any industry, but fit the Webster's Collegiate dictionary definition of crisis as "an unstable or crucial time or state of affairs whose outcome will make a d...英国华人论坛