Mobile,Payment,System,for,Elec technology Mobile Payment System for Electricity Supplier
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Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable{mso-style-name:"Table Normal";mso-tstyle-rowband-size:0;mso-tstyle-colband-size:0;mso-style-noshow:yes;mso-style-priority:99;mso-style-qformat:yes;mso-style-parent:"";mso-padding-alt:0cm 5.4pt 0cm 5.4pt;mso-para-margin:0cm;mso-para-margin-bottom:.0001pt;mso-pagination:widow-orphan;font-size:11.0pt;font-family:"Calibri","sans-serif";mso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-fareast-font-family:"Times New Roman";mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Calibri;mso-hansi-theme-font:minor-latin;mso-bidi-font-family:"Times New Roman";mso-bidi-theme-font:minor-bidi;}A portable thermal receipt printer was used to solve adifficult problem by an electricity company that supplies electricity to anarea six hours north of Manila, Philippines. Themountainous terrain, lack of a modern road network, and long distances betweencustomers made billing and meter reading difficult and accurate record keepingimpossible.The ProblemMeter readers travel on motorcycles. There was no logicalway to plan their routes in the cities. In rural areas, they followed powerlines off dirt track roads, until they found a meter at the end of a cable.They matched the meter's serial number to that on a card and wrote in the newreading. At the day's end, the data was entered in to the companys computersystem. Bills were printed and delivered by a team of distributors, whoretraced the previous day's routes. Customers paid cash or had seven days tomake payment at the nearest company office. Some meter readers could not findor be bothered to look for customers, so they simply made up the numbers.The SolutionThe electricity company equipped each meter reader with a mobilepayment system that included a thermal printer and custom software. Afterentering the new reading into the hand-held computer, meter readers print outand deliver the electricity bills in the same visit. Back at the office, the workstationsare docked and data entered. Information is available to counter staff at thecompanys collection centres. They enter the customer's account number intotheir desk top when presented with the bill, confirm the amount payable,collect payment, and print out a receipt.The Benefits of a MobilePayment SystemAn engineer at the electricity company said the benefitswere immediate. The company reduced the number of meter readers from 45 to 25,reduced the data entry staff from 15 to 5, eliminated the 43 bill distributors,and reduced the administrative staff who re-keyed the data.With instant billing, the payment collection cycle wasshortened. The software includes a prompt which is a description of the nextmeter to be read, overcoming the problem of route planning.Made up readings have been eliminated, since they instantlyshow up as anomalies. In addition, the hand held computer's internal clockimprints the time the entry was made, allowing studies to be conducted.Improved Power Usage EfficiencyThe company found a significant side benefit with its newsystem- a 5% improvement in overall power usage efficiency, resulting in thereduction of 'systems loss'. When the company draws down power from theNational Grid, it is charged according to a meter reading taken at the substations serving the company. For the first time, they are able to determineprecisely how much electricity they are selling.Speeding up the billing process identified a 20%discrepancy between what the electricity company was drawing down and what itwas selling. Meter readers record their observations directly into the mobilepayment system and have identified direct theft and broken cables. As a result,the 20% discrepancy has been reduced to 15%, allowing the company to recoup inexcess of $780,000 (US)annually.http://www.maxatec-europe.com/content/pages/company/case-studies/items/beneco-philippines.shtml
Mobile,Payment,System,for,Elec